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Terms and Conditions

Terms & Conditions of Use

  1. Treat this gift card like cash. Defaced, mutilated, altered, lost or stolen gift cards will not be replaced, refunded or redeemed.
  2. This gift card is redeemable for merchandise or services at participating stores only for a list of participating stores, please contact the customer service desk.
  3. This gift card is not redeemable for cash and cannot be used for payment of credit or retailer accounts.
  4. This gift card must be redeemed before the expiry date shown on the card.
  5. This gift card will be void and may not be redeemed after the expiry date.
  6. This gift card cannot be reloaded. You may not consolidate the balances of several gift cards onto a new gift card.
  7. This gift card is partially redeemable. Cash will not be given for any unused balance. Unused balance on expiry of this gift card will not be refunded or credited.
  8. Where the purchase exceeds available gift card balance, you will be required to pay the difference by another payment method.
  9. You are responsible for the use and safety of your gift card. You are liable for all transactions on your gift card except to the extent to which there has been fraud or negligence by us or by any of our employees.
  10. Any complaints about goods or services purchased with a gift card must be resolved directly with the store concerned.
  11. Gift cards can be credited with any amount between $50 and $500. Upon issuance, the value and expiry date will be added to the back panel of the gift card.
  12. This card cannot be redeemed at any time when the store's EFTPOS or XPOS system is offline for any reason.
  13. Contact us on 1300 466 694 if you have any reason to believe that an error has occurred in relation to you’re The Mower Exchange Gift Card.
  14. Purchase or use of this Gift Card constitutes your acceptance of the Key Terms and Conditions of Use
  15. Important: Card expires 3 years from the date of issue.
  16. We reserve the right to cancel any gift card or the gift card scheme for any reason at any time without notice. In these circumstances, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud in relation to a gift card.
  17. You can check your available gift card balance by calling 1300 466 694 or here
  18. These Terms and Conditions of Use are governed by the laws of Givex Australia, the provider of The Mower Exchange Gift Card.