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Terms and Conditions

  • Accommodation is subject to availability. Please quote the voucher number when making your booking.
  • Gift vouchers or gift cards sold have an expiry period of 3 years (36 months) from date of purchase. Exclusions apply to gift vouchers or gift cards the meet the below criteria:
  • A gift card or voucher is given by a business for free to a consumer
  • Gift cards supplied as part of a customer loyalty or employee rewards program
  • A gift card or voucher supplied as part of a temporary marketing promotion as a bonus to the purchase of a good or service
  • A gift card or voucher sold or donated for use in a fundraising appeal, including to a charity or not for profit organisation.
  • Gift vouchers or gift cards are available for use in park only and cannot be exchanged for cash or used with any other discount offer.
  • Gift vouchers and gift cards are to be used considering the terms and conditions (T&Cs) outlined on the specific voucher/card. Minimum T&Cs outlined on the voucher are that it must be mentioned at time of booking, use is subject to availability, it is not transferable or redeemable for cash and cannot be used in conjunction with any other offer
  • Your card and/or voucher must be presented at the time of payment to be redeemed. If your purchase exceeds the remaining amount on your card or voucher, you must pay the excess using a different payment method. The card or voucher may be used in part or in full, and any remaining balance can be applied towards subsequent purchases.
  • Any balance remaining on a card or voucher will not be exchanged for cash or any other payment method.
  • Gift vouchers or gift cards purchased prior to 31 March 2018 continue to have an expiry period of 1 year (12 months) unless stated otherwise.