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Frequently Asked Questions

Does a gift card expire?
A ​Miss Margarita gift card expires 36 months (3 years) from the date of issue. The expiry date appears on the back of the gift card.


How long will a gift card ordered online take to arrive?
Gift cards are available in digital form and can be emailed immediately after purchase.


What if I do not receive an email with the e-gift card after purchasing?
If you have not selected a custom delivery time and you have not received your e-gift card via email within 30 minutes of making your transaction, please contact Miss Margarita at egift@missmargarita.com.au. Please also check your junk mail.


For what amounts can I purchase a Miss Margarita gift card?
The minimum purchase for a ​Miss Margarita gift card is $​50. The maximum total value of gift cards per transaction is $10000. There is also a maximum of five cards per order. If you wish to order a Miss Margarita gift card with a value in excess of $​1000 or more than 5 cards in one transaction, please email egift@missmargarita.com.au


How can I pay for a Miss Margarita gift card?
Online and mobile payments can be made by Paypal, American Express, Visa or Mastercard. Corporate customers should contact us on egift@missmargarita.com.au.


Can I order a Miss Margarita gift card if I live internationally?
Yes but you must provide an Australian billing address.


Can I add more money onto a gift card?
No, additional funds cannot be added onto your gift card.


Can I get my money refunded?
Miss Margarita gift cards are non-refundable. You should treat your gift card as cash. No change will be given, however the remaining available balance may be applied to future purchases until the Miss Margarita gift voucher expires or the balance reaches $0.


How do I activate my Miss Margarita gift card?
Your Miss Margarita gift card will be activated automatically when it is issued by Miss Margarita. It is ready to use as soon as you receive it, by email (e-gift card).


Can I withdraw money from my Miss Margarita gift card?
No. The Miss Margarita gift card can be used for making purchases only.

How do I know how much money is left on my gift card?
The balance can be checked at 


What do I do if I believe there is a mistake with my gift card balance?
Simply ​contact Miss Margarita at egift@missmargarita.com.au
 including your card number and details of your query.

Is my information safe when I use the Miss Margarita website to purchase my Miss Margarita gift card?
Yes, your information and online credit transactions are transmitted through a secure connection using Secure Socket Layering (SSL) encryption technology. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it almost impossible for this information to be intercepted. You can identify this by looking at the URL “https” the “s” indicates you are in a secure area employing SSL. Your browser may also give you a pop-up message that you are about to enter or leave a secure area. SSL is the system that is used by all reputable e-commerce sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. For more information on our privacy policy visit 


What do I do if my Miss Margarita gift card is lost, stolen or damaged?
Lost or stolen Miss Margarita gift cards may be replaced if a customer can provide an original receipt and card reference number (conditions apply) and the card has not been used. Damaged gift cards will be replaced upon presentation of the damaged card. Please email egift@missmargarita.com.au
 with details if you require assistance.

What will I do if my Miss Margarita gift card hasn’t arrived within the specified time following the order?
If your delivery hasn’t arrived within seven working days, please email egift@missmargarita.com.au
 mentioning your order ID and we will investigate.