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Help Centre


Corporate Account:

Any questions about your corporate account please email hanesbrands.giftcards@hanes.com  


1.      How do I register for a Corporate Account?

Click Here https://wwws-au1.givex.com/cws4.0/hanesbrandsaus/account-application/ to register for a corporate account. Make sure to include your company name, address, ABN, first and last name, phone number and email address.


2.      My application for a Corporate Account got rejected, what can I do now?

Please email hanesbrands.giftcards@hanes.com for more information on the status of your account.


3.      Why haven’t I received my gift cards yet?

When you have made payment, email your remittance to hanesbrands.giftcards@hanes.com. Once your payment has been received, you’ll be emailed a link to download your gift cards.


4.      Where do I download my gift cards?

-          Log into your account and using your Checkout Order ID, download each Gift Card from ‘Download Purchase Orders’ under the ‘Buy E-Gifts’ Tab. You can find your Checkout Order ID in your notification email.

-          Or click Here https://wwws-au1.givex.com/cws4.0/hanesbrandsaus/e-gifts/download-purchased-orders/


Gift Cards:

Got a question about your gift card? Feel free to contact us and we’ll be more than happy to assist.


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